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Education

Engage students. Personalize learning. Elevate teaching.

Every learning interaction supported is potential unlocked.

Worktual builds bespoke Advanced Intelligence designed to support modern education environments with clarity, security, and scale. From higher education institutions to academies and training providers, Worktual helps education organizations streamline operations, enhance communication, and deliver more responsive learner and staff experiences.

The expectations reshaping modern education delivery

Education providers face mounting pressure to deliver high-quality learning experiences while managing growing administrative complexity. Increasing student expectations, expanding digital services, diverse learner needs, and limited resources place significant demands on academic, administrative, and support teams. Heavy inquiry volumes, disconnected systems, and manual processes diminish efficiency and restrict the ability to scale support effectively.

Worktual finds solutions for:

High inquiry volume

Large volumes of student, parent, and staff inquiries strain admissions, student services, and support teams.

Growing admin burden

Manual enrollment, onboarding, and schedule coordination processes amplify administrative workload.

Data accessibility issues

Disconnected systems make it difficult to access learner records, attendance data, and support histories in real time.

Data governance & compliance

Safeguarding, data protection, and audit requirements add governance complexity and limit automation flexibility.

Worktual Advanced AI Solutions for Education

Worktual Advanced AI Solutions modernize education operations by automating routine administrative tasks, improving information access, and supporting consistent, responsive communication across all channels. These capabilities reduce operational load, enhance learner experience, and allow educators and support staff to focus on teaching, guidance, and student success.

From admissions and enrollment support to ongoing student services and staff coordination, Worktual AI enables education organizations to operate more efficiently, transparently, and confidently throughout the learner lifecycle.

Lola AI Chatbot

Worktual's Lola AI Education Chatbot acts as a first point of contact for students, parents, and staff, managing inquiries, guiding users through key processes, and providing instant access to accurate information. It helps education providers reduce response times, boost engagement, and deliver consistent support at scale.

Streamline admissions and enrolment

Automate responses to course inquiries, entry requirements, application steps, and documentation requests.

Enhance learner and parent experience

Provide instant answers on schedules, assessments, deadlines, fees, policies, and campus services.

Reduce administrative workload

Handle repetitive queries such as attendance checks, form guidance, and appointment scheduling, freeing teams to focus on higher-value support.

Lola AI Voicebot

Worktual's Lola AI Education Voicebot delivers natural, contextual, and accessible voice interactions for students and stakeholders who prefer phone-based support. It ensures consistent, accurate assistance across high-volume periods such as enrollment cycles, exam seasons, and term start dates.

Enable intelligent call routing

Direct calls by intent such as admissions, student support, finance, safeguarding, or accommodation.

Provide 24/7 information access

Offer round-the-clock support for schedule queries, campus information, enrollment status, and key deadlines.

Support inclusive communication

Deliver clear, consistent voice interactions that improve accessibility and reduce reliance on overstretched call teams.

Worktual AI Contact Centre Solution

Worktual's AI Education Contact Center Solution brings together chat, email, and voice interactions into a single secure platform. This unified view gives education teams the context needed to respond faster, maintain consistency, and meet governance requirements.

Unify education communication

Integrate all channels to ensure coordinated engagement across admissions, student services, academic support, and administration.

Empower education teams

Provide real-time AI assistance such as suggested responses, student summaries, policy retrieval, and contextual guidance.

Leverage actionable insight

Analyze inquiry trends, service demand, and engagement patterns to improve planning, resource allocation, and learner outcomes.

Two pathways, one promise

With Worktual, organisations can plug in proven Ai Solutions today, or co-create bespoke intelligence that compounds into competitive advantage. Either way, we don’t sell tools – we build the Ai behind their next breakthrough.

Move Fast

Select a ready solution to unlock immediate ROI.

Talk to us about our solutions

Think Bigger

Brief us to build a tailored system around your stack, processes, and ambition.

Talk to us about a tailored system

All Worktual AI Solutions operate within secure data frameworks to safeguard learner information and ensure compliance with FERPA, safeguarding requirements, and educational governance standards.

Our Solutions

Customer Data
Platform

Gather, organize, and unify customer data from all sources. Create comprehensive profiles that personalize experiences, enhance targeting, and align marketing, sales, and support teams.

✔ A single platform for all customer data
✔ Integrate every channel seamlessly
✔ Cleanse and merge data effortlessly
✔ Straightforward activation

Customer Value
Management

Use real-time insights to track, segment, and grow customer value. Boost customer retention and revenue with smarter customer segmentation and personalized customer journeys.

✔ Spot early signs of churn
✔ Identify high-value customers
✔ Maximise customer retention
✔ Drive growth with data-driven insights

Campaign
Management

Easily create, schedule, and manage campaigns across multiple channels. Reach your audience precisely using tools designed for consistency, timing, and effortless campaign generation.

✔ All channels, one dashboard
✔ Ai-powered automation
✔ Designed for scalability
✔ Real-time insights and automated replies

Lola —
Advanced Chatbot

Lola understands subtle cues like intent, tone, and complexity plus generates leads. She enables businesses to manage thousands of chats efficiently, delivering consistent, 24/7 support.

✔ Cutting-edge conversational Ai
✔ Deeper customer insights
✔ Fully automated support from start to finish
✔ Fast launch—rapid learning

Lukas —
Standard Chatbot

Lukas handles routine tasks like appointment bookings, scheduling, form submissions, and payment processing across web, WhatsApp, Instagram, and Meta platforms.

✔ Task-oriented Ai assistant
✔ Quick and reliable responses
✔ Simple setup process
✔ Provides 24/7 customer support

Ai Contact
Center

Unify every channel into a single intelligent platform. Featuring built-in automation and agent support tools, our contact center solution helps your team respond quickly and seamlessly.

✔ All channels, one dashboard
✔ Ai-powered agent assistance
✔ Designed for scalability
✔ Live insights and automated replies

Ticketing
System

Leverage real-time dashboards to monitor agent workloads, track SLA deadlines, detect delays early, and ensure every support ticket gets addressed promptly.

✔ Track every request
✔ Simple assignment process
✔ Resolve issues more quickly
✔ Route tickets to the right agent