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Real Estate

Accelerate transactions. Improve visibility. Enhance client experience.

Every property interaction optimized is value realized.

Worktual builds bespoke Advanced Intelligence designed to support modern real estate operations with clarity, responsiveness, and scale. From residential sales and rentals to commercial property and portfolio management, Worktual helps real estate organizations streamline workflows, improve communication, and deliver more connected client experiences.

The commercial challenges facing modern real estate

Real estate organizations face growing pressure to move faster, communicate more effectively, and manage increasingly complex portfolios. Rising client expectations, fluctuating market conditions, and high transaction volumes place strain on agents, property managers, and support teams. Manual processes, fragmented systems, and inconsistent communication reduce efficiency and make it harder to scale operations without increasing cost.

Worktual finds solutions for:

Operational Overload Challenges

High volumes of buyer, tenant, and landlord inquiries overwhelm sales, rentals, and property management teams.

Manual Process Delays

Manual lead qualification, showing coordination, and transaction administration slow deal progression.

System Fragmentation Issues

Disconnected systems limit visibility across property data, client history, and active cases.

Rising Compliance Burden

Regulatory, compliance, and audit requirements increase operational overhead and governance complexity.

Worktual Advanced AI Solutions for Real Estate

Worktual Advanced AI Solutions modernize real estate operations by automating routine tasks, improving access to information, and supporting consistent, timely communication across every stage of the property lifecycle. These capabilities reduce administrative burden, enhance client experience, and allow teams to focus on closing deals and managing relationships.

From initial inquiries and showings through to ongoing property management and client support, Worktual AI enables real estate organizations to operate more efficiently, transparently, and confidently.

Lola AI Chatbot

Worktual's Lola AI Real Estate Chatbot acts as a first point of contact for buyers, tenants, landlords, and vendors, managing inquiries, qualifying leads, and providing instant access to accurate property information. It helps real estate teams respond faster, reduce manual workload, and improve conversion rates.

Streamline lead qualification and inquiries

Automate responses to property listings, availability, pricing, and qualification questions.

Enhance client experience

Provide instant answers on showings, application steps, documentation, fees, and timelines.

Reduce administrative workload

Handle repetitive queries such as status updates, appointment scheduling, and form guidance, freeing teams to focus on sales and relationship management.

Lola AI Voicebot

Worktual's Lola AI Real Estate Voicebot delivers natural, contextual, and reliable voice interactions for clients who prefer phone-based communication. It supports high-volume call handling while maintaining consistency and professionalism across every interaction.

Enable intelligent call routing

Route calls by intent such as sales, rentals, property management, maintenance, or accounts.

Provide 24/7 information access

Offer round-the-clock support for property availability, showing bookings, application status, and key updates.

Improve communication consistency

Deliver clear, accurate voice interactions that reduce missed calls and reliance on manual call handling.

Worktual AI Contact Center Solution

Worktual's AI Real Estate Contact Center Solution brings together chat, email, and voice interactions into one secure platform. This unified view gives teams full context across properties, clients, and cases, supporting faster responses and consistent service delivery.

Unify property communication

Integrate all channels to ensure coordinated engagement across sales, rentals, property management, and support teams.

Empower real estate teams

Provide real-time AI assistance such as suggested responses, client summaries, property details, and contextual guidance.

Leverage actionable insight

Analyze inquiry trends, demand patterns, and service performance to improve planning, forecasting, and operational efficiency.

Two pathways, one promise

With Worktual, organisations can plug in proven Ai Solutions today, or co-create bespoke intelligence that compounds into competitive advantage. Either way, we don’t sell tools – we build the Ai behind their next breakthrough.

Move Fast

Select a ready solution to unlock immediate ROI.

Talk to us about our solutions

Think Bigger

Brief us to build a tailored system around your stack, processes, and ambition.

Talk to us about a tailored system

All Worktual Ai Solutions operate within secure data frameworks to safeguard customer information and ensure compliance with Ofcom regulations, GDPR, and industry standards.

Our Solutions

Customer Data
Platform

Gather, organize, and unify customer data from all sources. Create comprehensive profiles that personalize experiences, enhance targeting, and align marketing, sales, and support teams.

✔ A single platform for all customer data
✔ Integrate every channel seamlessly
✔ Cleanse and merge data effortlessly
✔ Straightforward activation

Customer Value
Management

Use real-time insights to track, segment, and grow customer value. Boost customer retention and revenue with smarter customer segmentation and personalized customer journeys.

✔ Spot early signs of churn
✔ Identify high-value customers
✔ Maximise customer retention
✔ Drive growth with data-driven insights

Campaign
Management

Easily create, schedule, and manage campaigns across multiple channels. Reach your audience precisely using tools designed for consistency, timing, and effortless campaign generation.

✔ All channels, one dashboard
✔ Ai-powered automation
✔ Designed for scalability
✔ Real-time insights and automated replies

Lola —
Advanced Chatbot

Lola understands subtle cues like intent, tone, and complexity plus generates leads. She enables businesses to manage thousands of chats efficiently, delivering consistent, 24/7 support.

✔ Cutting-edge conversational Ai
✔ Deeper customer insights
✔ Fully automated support from start to finish
✔ Fast launch—rapid learning

Lukas —
Standard Chatbot

Lukas handles routine tasks like appointment bookings, scheduling, form submissions, and payment processing across web, WhatsApp, Instagram, and Meta platforms.

✔ Task-oriented Ai assistant
✔ Quick and reliable responses
✔ Simple setup process
✔ Provides 24/7 customer support

Ai Contact
Center

Unify every channel into a single intelligent platform. Featuring built-in automation and agent support tools, our contact center solution helps your team respond quickly and seamlessly.

✔ All channels, one dashboard
✔ Ai-powered agent assistance
✔ Designed for scalability
✔ Live insights and automated replies

Ticketing
System

Leverage real-time dashboards to monitor agent workloads, track SLA deadlines, detect delays early, and ensure every support ticket gets addressed promptly.

✔ Track every request
✔ Simple assignment process
✔ Resolve issues more quickly
✔ Route tickets to the right agent